Wheel and Rim Warranty
For original owners, we warranty our craftsmanship and our signature rims for two years. Manufactures warranties on parts (hubs, spokes, nipples, etc.) shall apply as long as applicable. Wheel truing is included, at no charge, for one year. We can only offer a one year warranty on aluminum nipple failure, due to the fact that, even the highest quality, aluminum nipples are prone to breakage.
We do not warranty: damage incurred by crash, shipping, abuse, misuse, or user error. Nor do we warranty normal wear and tear. Owner is responsible for all potential shipping charges on warranty claims.
Lifetime Crash Replacement
Crashes suck. In the case that you are in an accident, regardless of who is at fault, we will repair or replace your damaged wheel at a discounted rate -- 30% off parts and 50% off labor. This is a lifetime policy that applies to original owners only. Shipping and handling costs are the owners responsibility.